Chastain Plumbing, Heating, Cooling

Privacy Policy

Last Updated: 11/2025

Chastain Plumbing, Heating & Cooling (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or interact with our company.

By using our website or services, you agree to the practices outlined in this policy.

Information We Collect

Information You Provide Directly

We may collect personal information when you

● Request service or schedule an appointment

● Contact us by phone, email or through our website

● Fill out forms, request quotes or submit inquiries

This information may include your name, address, phone number, email address and details about your plumbing, heating, cooling or refrigeration needs.

Information Collected Automatically

When you visit our website we may collect

● IP address

● Browser type and device information

● Pages you visit and time spent on the site

● Cookies and analytics data

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to

● Schedule and provide plumbing and HVAC services

● Respond to your questions and service requests

● Send estimates, invoices or appointment confirmations

● Improve our website and customer service

● Communicate important updates regarding services

● Comply with legal, safety or regulatory requirements

We do not sell or share your personal information with third parties for marketing purposes.

Sharing Your Information

We may share information only with

● Trusted service providers who assist in business operations

● Third parties as required by law, court order or safety needs

● Payment processors for billing

● Technicians or team members performing requested services

All shared information is limited to what is necessary to complete the task.

Cookies and Tracking Technologies

Our website may use cookies and analytics tools (such as Google Analytics) to understand site traffic and improve user experience. You can disable cookies through your browser settings, but certain site features may not function properly.

Data Security

We take reasonable technical and administrative measures to protect your information from unauthorized access, loss or misuse. While no system is 100 percent secure, we are committed to safeguarding your data to the highest practical standard.

Third Party Links

Our website may contain links to third party sites. We are not responsible for the content or privacy practices of these external websites. We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Your Choices

You may

● Request updates or corrections to your information

● Opt out of non-essential communications

● Ask us to delete certain personal data when legally allowed

To make a request, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us

Chastain Plumbing, Heating & Cooling

Cartersville, Georgia