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At Chastain Plumbing, Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Chastain Plumbing, Heating & Cooling


(Based on 32 rated reviews)


Product or service reviewed: HVAC Replacement

Technician: Phil Barnette, Sherman Grover and Cory Counts

Called Chastain late Friday afternoon after our 13 year old Trane Heat pump decided to die on us. Not only did they give us a Great price, we received expedited Installation of a New unit on a Saturday. Literally within 14 hours of calling we had several of their employees in our attic and outside removing our broken system and installing a New one. Thank you Phil , JR and Cory for giving up your Saturday morning to help us get out of the Heat.. Kudos to your Crew Mr. Chastain and thank you!

Brian Y
Cartersville, Georgia


Product or service reviewed: Kitchen Faucet, Pressure Regulating Valve

Technician: Brandon Bohannon

Brandon was on time and very professional. Quickly determined the problem with my sink that had blown off the sprayer. He had a nice faucet on the truck and installed it. He checked the house water pressure and determined the pressure regulator had failed and high water pressure in the house had likely aided in the sink failure and put a new one in along with a new ball valve to shut the whole house water off properly as was discovered it was not when changing the PRV. Very thorough. Reasonable prices. All handled in one visit.

Vicki M
White, GA


Product or service reviewed: Repaired shower control

Technician: Brandon Bohannon

Brandon has helped us solve our problem in a prompt and efficent manner. Appreciated his professionalism . Thanks again . Larry Vance

Larry Vance


was very pleased with jessie professional approach toward his work and his coustomer. will use this company again if needed. thanks jessie/jr

phillip w. horne
ranger ga.


Product or service reviewed: A/C

These guys are top notch, I used them for some A/C maintenance during the summer, wow super professional and reasonable price. Would highly recommend them to anybody!! Thanks again Chad.

Michael Kay
Dougglasville, Ga.


Product or service reviewed: Repaired air conditioning

Phil and Jessie were prompt, professional, very nice, explained in detail what was done, and quick! I would definitely recommend them if you have any air conditioning problems

Emerson, ga


Best in the buisness

Roy cornwell


Product or service reviewed: plumbing leaks, new sinks and faucets

We have recently used Chastain Plumbing for plumbing repairs in our home and a rental house. I couldn't ask for better service. Prompt, patient (had lots of plumbing issues), polite, and very accommodating service! Kevin is very knowledgeable and provides great great customer service.

Lori Millsap


Product or service reviewed: Plumbing leak

Kevin was friendly, fast and extremely knowledgeable. I will use this company again for sure.

jeff watson


Product or service reviewed: New pipes

Chastain Plumbing is the best!!! Kevin and brent did an amazing job on replaceing the plumbing in my house!! I will always use Chastain Plumbing for any plumbing issues. I would highly recommend them to any one!

Anita Denton


Product or service reviewed: Ac work

Chastain changed my thermostat from a nest to a conviential thermostat and with in 1 month my power bill decreased by $200.00 . This team of professionals is awesome.

Matt Sewell


Product or service reviewed: Air conditioning repair

Very professional and quick service!

Euharlee, GA


Product or service reviewed: Replace fixtures in sinks

Yesterday (2/1/2019) I wrote a review and somehow on my part I forgot to mention the names of the last 2 men that were here. it was Ronnie & Brandon. They did a great job and very professional. Great Job guys!!! So happy with your work.

Connie K
Cartersville GA


Product or service reviewed: Plumbing work/new shower head

This is the best plumbing company I have ever seen ! The 1st time I called they came out the next morning and replaced a shower head that was obsolete.(that was done by Daniel). Then a couple of weeks ago we had (I thought) a drain problem and Bryan came and checked everything out. Ended up being our septic system needing pumped. Called someone to come and pump it. Then we needed some faucets replaced and old metal drains replaced. Called at 3PM and they had a cancellation and came out at 4PM. Got everything all changed out and ready to go. Chastain Plumbing is the only company that anyone should ever call. They know what they are doing and do it right the first time. So keep them in mind when you need plumbing or heating and air.

Connie K
Cartersville GA


Product or service reviewed: Bathroom install and pressure value

Bryan installed a pressure value on my water line to reduce the pressure from 120 to 55 psi and did a great job. Bryan and Rudy yesterday installed my bathroom shower and tub plus all the water lines. Still need to come back to install toilet and sink but waiting on me to install tile to do rest of work.. Their work done was professional and took their time to make sure everything was.



Product or service reviewed: HVAC

I cannot say enough good things about Chastain! I have had 2 /4 HVAC systems installed by them and 2/4 installed by a bigger company. Chastain has serviced our oldest system countless times and are now replacing it. The service we have received, both repair service and customer service by Chastain has been FAR superior to any others we’ve used! Phil is the most honest and knowledgeable HVAC service man I have ever experienced. He always takes the time to explain what’s going on and what our options are. I totally trust this company not to screw me! I’d give them more than 5 stars if I could!

Becky Broome


Product or service reviewed: Plumbing Repair

Bryan did a great job repairing a leaking tub drain. Excellent communications in scheduling with me.

Cartersville, Ga


Product or service reviewed: Plumbing

Great job by Bryan from Chastain fixing my leaking shower. Very fast and efficient! Thank you both Bryan and Jennifer for working me in to your busy schedule.

Lori M.
Cartersville, GA


Product or service reviewed: Purchased new hot water heaters.

My wife and I have been very pleased with the response time and service we received from Chastain Plumbing. We noticed a hot water heater leak at 4:30 p.m., called Chastain Plumbing and they replaced the hot water heaters at 800 a.m. the next morning. On another service call they replaced a defective pressure valve. In both cases the technicians were polite and professional. We have been very pleased with the service we received. Howard Hinesley

Howard Hinesley
Cartersville, Ga 30120


Product or service reviewed: Plumbing

I am very pleased with the plumbing work that has been done for me by Ronnie Waits. He was recommended to me by one of my dear friends after the plumbing in my bathroom stopped working. He made sure that everything worked the way it was supposed to and ensured me that if anything similar ever happened then I shouldn't hesitate to call. I can't ever imagine contacting another company. Mr. Waits is amazing at what he does and I've recommended him to all my friends. Great people, great quality, great business.

Kenzie Nguyen
Rome, GA


I just wanted to let you know I appreciate Phil and glad to see him doing such a great job. I know y’all appreciate him as well just wanted to give you some positive feedback of how good of a job he does.
No problem, I know in business you’re only as good as the people you employ you got a damn good one in Phil. It’s guys like him that builds up the reputation you want in a business.

Mike T.


Product or service reviewed: HVAC Repair

Called for repair needed because heat was not working. Within a half hour got a call from a technician setting up an appointment that morning. Technician was very professional and knowledgeable. Fixed my problem in a matter of minutes. AWESOME COMPANY and AWESOME PEOPLE!!!! Can't recommend them highly enough. You would have to be crazy to go with anyone else!!

Tim Baisden


Product or service reviewed: Fixed ac unit

Great company. From the time I called to the time our ac was up and running again only took about 3 hours. They walk you through it all and tell you how much everything is as they go. Would highly recommend. Phil is great at his job

Clifford Waters


Product or service reviewed: Air Comp. unit install

Phil and his partner came out to look at a unit I purchased online from someone else. Great unit, I just knew nothing about them. NO ONE else would even talk to me, because I didn't buy "their" units. Chastain came out, told me what may or may not happen. And their charges were VERY easy on my wallet. I am a Chastain heating and Air customer for life!!

David Lively
Cartersville, Ga


Product or service reviewed: Air conditioner repaired

My central air stopped working and a friend recommended Chastain . I called them on Friday and they came out on the same day! He found the problem and told me the cost before repairing it to make sure it was in my budget. It was. I will use them for all my home repairs.

Sandy Podgorski


Product or service reviewed: Plumbing Work

Wow! That is all I have to say about Wayne and his team. I was having custom cabinets built for my bathroom and needed to move over the plumbing from the wall about one foot. My plumber told me it wouldn't be a problem. When I sent my plumber the picture, he gave me a litany of reasons why he couldn't do the work and it was going to be extensive and expensive. I was fortunate to walk into a meeting and asked a friend if she knew a plumber. It was Wayne Chastain. She texted him and told him my dilemma. He immediately responded and his crew was at my house the very next morning at 9:00am since my cabinets were set to be installed that afternoon. They completed the job in one hour and I was pleasantly surprised by the bill. My whole experience with Wayne and his team has been nothing short of fantastic. They are now my plumbers. I hope I don't need their services, but at least I know if I do, I have an honest, reliable and fair company. Thank you Wayne and your team for a great customer service experience!

Valerie Durkin
Marietta, GA


Product or service reviewed: Plumbing

Chastain Plumbing, Htg & Cooling did some plumbing repairs at our home on 9/14/16. I made a personal phone call to their office to let them know what an excellent job their team did on the repair and that their service man, Daniel Wilson and his helper were very respectful and courteous in both their knowledge of their job and when dealing with both me and my wife, they demonstrated kindness and were very courteous as well. We just wanted to say thank you for that.

Mr. and Mrs. Robert Jeffreys
Petra House


Product or service reviewed: Service and Product

I not only use Wayne and the Chastain Team for our house, but for our rental as well, service, and products. Exceptional personal care from Wayne, Jennifer, and the Techs, combined with a wealth of technical knowledge - everything you want in folks who take care of your home and Family! Grateful for the recommendation that a friend provided me to use Chastain Plumbing, and grateful for the Chastain Team, Mike Krivanek

Michael Krivanek


Product or service reviewed: Plumbing, HVAC repair, HVAC install

I have been using Chastain's services for several years now in my personal and rental house business. The whole crew is very knowledgeable, courteous, and gets the work done in a timely manner. When I have a unit break down the response time is fast. They can always tell me the most efficient and least expensive option for my needs. Have and would recommend them for all your Plumbing and HVAC needs.

Barry Love
Cartersville, GA


Chastain Plumbing Heating and Cooling has been our "Go To" source for all our Heating, Cooling, and Plumbing needs. Wayne and his competent staff have been extremely quick to respond whenever we have an issue. Several years ago we were having a difficult time finding a reliable, responsive HVAC company. I was given Wayne Chastain's number and we've never had to call any other company. The work they do is professional, quality, and just as important timely. We've never heard Chastain tell us they couldn't get us for a few days. Wayne and the entire Chastain staff are a pleasure to do business with. I never have to worry if the work will get done or the price will be fair. If you're in the need for a Plumber, or your HVAC system needs attention. Do yourself a favor and give Chastain a call.

Ed Shields, CEO

Dear Wayne,

Phil is awesome! He is very thorough, and explained everything in detail. I want him to come every time!!

Thanks for my vent!


Stacie @ Cline Ortho
Dr. William Cline

As a Designer/Building, I have worked with many subcontractors over the years and I can tell you there is a wide difference between quality of workmanship and reliability between them. Chastain Plumbing, Heating & Cooling, LLC are among the best in the industry. I highly recommend them and I am proud to be a referral.

Tom Carter, President/Owner
Benchmark Builders Inc.